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Podcast: Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Episode: GA 549 | Toyota Kata at Jack Henry with April Bell
Description:
This week’s guest is April Bell. Ron and April discussed how Jack Henry uses Toyota Kata, the power of making predictions, managing remote teams, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote April likes (3:17)
Her background (4:45)
About Jack Henry (6:46)
Their continuous improvement journey (7:31)
The concept of “first coach second coach” (11:29)
What a learner is working on (14:30)
Managing coaching sessions for a remote team (18:52)
The change management side (20:12)
Practical tips for getting started with scientific thinking/Toyota Kata (22:51)
April’s parting adv...