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Podcast: The Big Talk with Tricia Brouk
Episode: Increasing Trust & Profits Through Client Experience with Katrina Scarlett
Description: In this episode, I am talking with a dear friend and a long-time member of The Big Talk team, Katrina Scarlett.  Katrina is the founder and driving force behind Scarlett & Co., a company that specializes in enhancing the client experience so authors and coaches can improve client retention and satisfaction while creating lasting legacies of raving, loyal fans.  Drawing on her extensive background in luxury hospitality and many years of providing tech & integration support for influential entrepreneurs, Katrina possesses a unique perspective on digital business that places clients at the heart of...