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Podcast: Bad Clients Podcast
Episode: Episode 9: Customer Service with Perry Phillips
Description: Perry Phillips has worked in the service and sales industries for a long time. Between tending bar and selling cell phones, he's got some great stories of bad customer behavior and great tactics for calming angry or anxious customers. He talks candidly about why he didn't want to be a manager in the service industry and gives some great insight on not taking shit from your supervisors.
For complete show notes, links, and information about my guest, please head on over to wiserva.com/podcast