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Podcast: Find My Catalyst Podcast
Episode: What Does Good Discovery Look Like?
Description: In this episode, Mike and Jody discuss the importance of a good first customer interaction and discovery call/meeting. Questions Answered: What should the first customer interaction look like? What is involved in discovery? Why do you want to find out more about the person? How does knowing the person better help you with the sale you are trying to make? What else do we need to know about the first interaction? Key Takeaways: Ask questions. Do research - can be from public or private sources (asking questions.) Deliver the information you have in...