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Podcast: Find My Catalyst Podcast
Episode: Support - with Eric Harrington - a Practical Discussion
Description: This is the ninth in a series of short episodes where we will focus on specific topics that are relevant to today's working environment. Many of us are making the transition to remote work, working from home, leading distributed teams, navigating our own personal experiences. Eric is the Chief Operating Officer of TeamSupport, expert in support and customer experience, and a friend.   Questions Addressed What is Support? What are some common mistakes we make when thinking about Support? Why do we make these mistakes? How can we avoid these mistakes? How does this change when...