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Podcast: Business School with Sharran Srivatsaa
Episode: Engineer Delight
Description: Click Here to Get All Podcast Show Notes!Are you wondering what you can do to grow your business? You've probably heard business gurus say you have to add value. But what does that even mean? There is so much advice out there, but there's something you probably haven't considered–creating delight for your customers.In this episode, Sharran explores why mundane, everyday tasks don't make you memorable—they’re simply expected. He argues that real growth and client loyalty come from engineering moments of delight. He shares personal stories and practical steps...