Want to create an interactive transcript for this episode?
Podcast: The Tech Strategy Podcast
Episode: Products with Personalities? My Interview with JD About Conversational AI (31)
Description: In this class, I talk about my interview with He Xiaodong of JD. And about how chatbots are evolving into conversational AI. Plus the basics of AI economics.You can listen here or at iTunes, Google Podcasts and Himalaya.CORRECTION. In this podcast, I mentioned that JD's Smart Customer Service has the personality of a young woman. Xiaodong was actually referreing to Microsoft's Xiaolce. My apologies. Related podcasts and articles:JD and Competitive Advantages vs. Entry Barriers in China Retail (Daily Lesson – Jeff’s Asia Tech Class)JD vs. Alibaba: How Retailers and M...