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Podcast: Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Episode: GA 551 | Knowing Honesty and Listening to Understand with Grace Gavin
Description:
This week’s guest is Grace Gavin. Ron and Grace discussed the importance of open and honest communication, what it means to truly listen, the obstacles that get in our way, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:
The quote Grace likes (3:36)
Her background (4:22)
Accountability versus open and honest communication (7:10)
What else Grace has observed (14:46)
Fake You versus The Wall (17:33)
The obstacles that get in our way (23:35)
Communicating on social media and “keyboard warriors” (29:52)
Knowing where you are and are not open and...