Want to create an interactive transcript for this episode?
Podcast: Dan Hill's EQ Spotlight
Episode: Cary Cooper, "The Apology Impulse: How the Business World Ruined Sorry and Why We Canât Stop Saying It" (Kogan Press, 2020)
Description: What are best-practices for alleviating stress in the workplace?Today I talked to Cary Cooper about his new book The Apology Impulse: How the Business World Ruined Sorry and Why We Canât Stop Saying It (Kogan Page, 2020). Cooper explains why managers should say âSorry, I Wasnât Feeling."Cooper is the author/editor of over 250 books, and the president of the British Academy of Management. An advisor to the World Health Organization and the EU, heâs received both a knighthood and the CBE award from the Queen of England for âextraordinary contributionsâ to society....