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Podcast: The CU2.0 Podcast
Episode: CU 2.0 Podcast Episode 324 Har Rai Khalsa Swaystack on the How To of Activating New Members
Description: Send us Fan MailThe bad news is that after spending maybe a few hundred dollars to acquire a new member there’s a 50-50 chance that within a year that member will go dormant, assuming he/she actually ever showed any activity in the credit union at all.That warning comes from Har Rai Khalsa, CEO of Miami based Swaystack and, earlier in his career, he co-founded MK Decision, a digital account opening platform acquired in 2021 by Alkami.<...