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Podcast: Smart Cleaning School
Episode: Train Your Clients
Description: I host an accountability & mastermind call every Monday for the SMART Cleaning Tribe. We are a family of cleaning service owners with teams (that used to be solo). I'm the architect of this group of amazing people, always looking for the 1% that desires to set monthly SMART goals and be held accountable to their achievement. Check out the episode "The Accountability Roadmap" to learn more about the 1% club.We had an interesting discussion this past week on the topic of client scope creep. This is when your original housecleaning scope of work increases with the...