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Podcast: Let's Talk Loyalty
Episode: #48: Etihad Guest - Loyalty Insights from Etihad Airways
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here. Etihad Guest is the loyalty program for Etihad Airways - the flag carrier of the UAE, based in Abu Dhabi.With over 7 million members, re-launched in November 2019, the Guest programme has continued to innovate, finding new ways to reward members who are keen to stay connected while staying home.This episode features Kim Hardaker, a self-confessed "data nerd" who shares a compelling loyalty statistic and then explains their...