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Podcast: Let's Talk Loyalty
Episode: #27: Customer Loyalty and Landscape Research - South African Insights
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here. With an extra-ordinary career spanning almost 30 years for some of the world's top loyalty brands, Amanda Cromhout is a recognised leader in loyalty. Now based in South Africa, she has created a dedicated loyalty agency which publishes an annual white paper on the key trends in loyalty with South African consumers.Listen to this week's episode to learn why some consumers in South Africa DON'T use loyalty programmes, and which...