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Podcast: Making Business Matter (MBM)
Episode: Marc Gordon – Customer Service | Expert Interview
Description: Episode 22 - Good Customer Service: Interview With 'Canada’s Marketing Superstar', Marc Gordon
Marc Gordon is an internationally recognised thought leader in the field of customer experience. With over 25 years of marketing and sales experience in a number of diverse industries, he has built a reputation for providing insightful concepts that are both innovative and effective.
As an award-winning keynote speaker, Marc has spoken for some of the world’s most respected companies, including Bausch & Lomb, Hilton Hotels, and Mondelez International. Marc is the only speaker in his field to have keynoted at the World Management Forum in Tehran, Iran.
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