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Podcast: Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership
Episode: GA 554 | Leveraging Emotional Intelligence with Robin Hills
Description:
This week’s guest is Robin Hills. Ron and Robin discussed the importance of Emotional Intelligence, how it involves more than just our brains, assessing our own Emotional Intelligence, and more. An MP3 audio version of this episode is available for download here.
In this episode you’ll learn:Â
A quote Robin likes (4:38)
About Robin (6:34)
Defining emotional intelligence (9:03)
The importance of humility (16:28)
Making choices around emotions (19:37)
Assessing emotional intelligence (22:39)
Advice on using emotional intelligence at work (25:10)
Seeking more positive emotions (27:40)
How emotional intelligence will or will not evolve (29:08)
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