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Podcast: Above The Business
Episode: Episode 411: Thinking Time - Managing Team Member Underperformance
Description: In this podcast episode, Bradley Hamner discusses the importance of clarity and accountability when addressing employee performance issues. He shares a recent client conversation about implementing a performance incentive program that involves reducing base salary and adding bonuses to motivate higher productivity. Rather than advising his client to make immediate changes, Bradley encourages a coaching approach, guiding the client to reflect on whether the employees fully understand their expectations.Bradley introduces a three-part framework: What, How, and Will. First, he emphasizes the importance of setting clear expectations ("What") so employees know exactly what's required of them. Second...