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Podcast: Pipeline Visionaries
Episode: Globalizing & Localizing Your Brand with Alibaba’s Head of North America B2B Brand and Marketing, Erica Chan
Description: This episode features an interview with Erica Chan. Erica leads Alibaba’s Brand and Customer Insights Team in North America, where she works with over 20,000 sellers and 26 million buyers worldwide. On this episode, Erica talks about the challenges and misconceptions a Chinese company faces when breaking into the North American market. She also shares her insights on building customer trust, trade-show and content strategy, and much more. Key TakeawaysYou’re only as successful as your customers' success.There are over 30M U.S. businesses, but only around 1% do international sales. Think about how your m...