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Podcast: Service MVP Sales Training Podcast with Joe Crisara
Episode: Episode 93 - Ken Goodrich - How AI is Revolutionizing the Service Industry
Description: In this enlightening episode of the Service MVP Podcast, host Joe Crisara, America's Service Sales Coach, is joined by Ken Goodrich of Goettl Services. Together, they delve into the transformative impact of Artificial Intelligence (AI) on the service industry, discussing both current effects and future possibilities.The conversation begins with insights into how AI is reshaping the role of service technicians, making troubleshooting more efficient and enhancing the skills of technicians by providing predictive insights. Ken and Joe explore how AI can streamline maintenance processes, making them more on-demand and efficient, ultimately benefiting both technicians and customers.<...