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Podcast: AM Best Audio
Episode: J.D. Power’s Crewdson: Auto Shopping Rates Soar in Third Quarter
Description: Stephen Crewdson, senior director at J.D. Power, details the firm’s latest Loyalty Indicator & Shopping Trends report, conducted in collaboration with TransUnion. The report provides an overview of insurance shopping and loyalty behavior. The third quarter started slowly before rebounding in August and September.