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Podcast: Titans of the Trades | Straight-Talk for Scaling Your Construction Business
Episode: The Role of Technology in Business Growth With Vitaliy Kofman
Description: In this conversation, Ryan Englin interviews Vitaliy Kofman, Service Operation Manager at LaMarco Systems, a security and fire alarm company. Vitaliy shares insights into the company's operations, including how they navigate seasonal challenges, the importance of technology in improving efficiency, and strategies for attracting and retaining technicians. He emphasizes the role of continuous education and cross-training in employee retention and discusses the company's culture of growth and development.TakeawaysLaMarco Systems offers a wide range of products and services to navigate seasonal slowdowns.Technology has unified various operational systems for efficiency.Employee retention is...