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Episode: IAM2299 - Director Trains Organizations and Individuals on Rapport-Based Interviewing
Description: Mark Anderson is a retired special agent and former instructor at the Inspector General Criminal Investigator Academy. He is an expert in interviewing and investigative techniques.Â
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Mark is the Director of Training and Development at Anderson Investigative Associates. He has worked with the FBI, NRC, and the New York State Office of the Inspector General.
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Mark Anderson shares his extensive background in interviewing and training, emphasizing the significance of listening skills in communication and relationships.
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Mark discusses updating his curriculum with the latest interviewing research and explains his process for identifying client needs in interview training.
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Mark shares his habit of re...