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Podcast: The Meaning Project
Episode: TMP-Ep170 - Meaning & Empathy in "The Death Care Industry"
Description: In this conversation, Dr. Dan speaks with Mandie Hungarland about her unique journey from art school to becoming the COO of a company in the death care industry. They discuss the importance of empathy in dealing with families experiencing loss, the role of humor in the death care profession, and the need for a more human connection in customer service. Mandie shares her personal experience with loss, which transformed her perspective on the industry and highlighted the necessity of treating grieving families with compassion and understanding.TakeawaysEmpathy is a skill that can be learned and developed.The death...