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Podcast: Franchise Today
Episode: Building a Culture Key to Multi-unit Success
Description: One can hardly think about building a culture in franchising without mentioning Jersey Mike's Subs. So, it's very fitting to start the Multi-unit Franchising Series on Franchise Today with a member of the Jersey Mike's corporate team as our guest in the first of two segments in the series.
Michael Manzo, Chief Operating Officer of Jersey Mike's joins host, Paul Segreto as they explore best practices in multi-unit franchising and how brand culture plays an important role in developing a successful multi-unit program.
About Our Guest
A Jersey Mikeโs Subs veteran, Michael Manzo came up through the system โwearing the...