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Podcast: Franchise Today
Episode: The Importance of Operations Manuals [REPLAY]
Description: The Summer Replay Series on Franchise Today continues... In this week's Encore Presentation Mary Ann O'Connell, CEO at FranWise joined host, Paul Segreto, to discuss the importance of operations manuals within franchise systems. In addition, Paul and Mary Ann discussed the proper development of franchise operations manuals and how poorly developed ones can leave a lasting impression... albeit a negative one.