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Episode: Customer loyalty meets social media on Franchise Interviews
Description: March 17, 2010 - Customer loyalty meets social media -Steve Baxter, founder of Systino and the hot topic during the IFA, on Franchise Interviews.
Systino software is the new "customer loyalty meets social media" technology trend that is quickly becoming a way of life for companies with multiple franchises nationally and internationally. Initially developed in 2008 ahead of its time, Systino software was recently the topic of numerous presentations, discussions and general buzz at the 2011 International Franchise Association convention, mostly due to its ability to accurately measure how well a company satisfies its customers, and then utilize the power of social media to...