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Podcast: The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
Episode: Conversational AI for the Intelligent Workplace with Gillian McCann
Description: In this episode I'm joined by Gillian McCann, Head of Cloud Engineering and AI at Workgrid Software. In our conversation, which focuses on Workgrid’s use of cloud-based AI services, Gillian details some of the underlying systems that make Workgrid tick, their engineering pipeline & how they build high quality systems that incorporate external APIs and her view on factors that contribute to misunderstandings and impatience on the part of users of AI-based products.