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Podcast: The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
Episode: Data Innovation & AI at Capital One with Adam Wenchel - TWiML Talk #147
Description: In this episode Iām joined by Adam Wenchel, vice president of AI and Data Innovation at Capital One, to discuss how Machine Learning & AI are being integrated into their day-to-day practices, and how those advances benefit the customer. In our conversation, we look into a few of the many applications of AI at the bank, including fraud detection, money laundering, customer service, and automating back office processes. Adam describes some of the challenges of applying ML in financial services and how Capital One maintains consistent portfolio management practices across the organization. We also discuss how the bank has or...