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Podcast: The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business
Episode: How to Deal with Difficult Clients, Refunds, and Unsatisfied Shoppers
Description: Negative reviews. Angry emails. Refund requests. Stubborn or needy clients. Snippy social media comments. Passive aggressive communication.If you own a business, you've dealt with some, if not all of these -- Iām talking about negative feedback from customers or clients, and if you're a human, you know it never feels good.But rather than harping on the criticism, moping in feelings of rejection, or lashing out against the naysayers, I want to walk you through the exact system my team and I use to deal with unsatisfied customers, negative feedback, and refunds....