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Podcast: The Business Ownership Podcast
Episode: How to Sell More & Retain Customers - Josh Tay
Description: How do you turn one-time buyers into loyal customers?In this episode of The Business Ownership Podcast I interviewed Josh Tay. Josh is an expert in e-commerce retention strategies. With years of experience helping businesses turn data into action, Josh has built a reputation for transforming one-time buyers into loyal customers through personalized email marketing and innovative retention techniques.He shares his journey into the e-commerce space, where he discovered the power of zero-party data-information customers willingly share with businesses. By collecting this data and asking the right questions, Josh helps brands craft tailored marketing...