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Podcast: Keep Optimising
Episode: AI Use Cases: Using AI to Optimise Discounts, Boost Sales, and Improve Customer Experience with Rosie Bailey
Description: Rosie is CEO at Nibble, where they’re building the future of AI negotiation.  Hit PLAY to hear: Using AI to personalize negotiations and increase engagement Deploying AI for targeted discounts Improving B2B operations  Key timestamps to dive straight in: [08:11] AI enables personalized, natural language conversations effectively. [10:19] Consumer electronics brand avoids blanket promotions. [13:58] Insightful data reveals effective discount strategies. [17:01] Integration enhances customer-brand relationships through chatbots. [21:24] Balancing AI ethics and human-like chatbots. [24:15] Offload customer inquiries to ease pressure on agents. ...