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Podcast: Under the Influence with Martin Harvey
Episode: Keeping Clients on Track: Retention Tactics That Work During the Holidays
Description: The holiday season is hectic — and for many chiropractic patients, health goals can get pushed aside for "more urgent" tasks. In this episode, we unpack the cognitive biases that drive this behavior and explore practical strategies to keep patients engaged in their care.
You'll learn a powerful communication framework that leverages permission and autonomy-affirming language to encourage patients to prioritize their health — without feeling pushy or salesy. Plus, hear about a practice development group offering advanced training to sharpen your communication skills, reduce dropouts, and ensure your patients stay on track, even during the busy time of the...