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Podcast: ChargeForward With Chargebacks911
Episode: The Innovation Of Fraud (Interview)
Description: This episode is from an earlier interview with Monica Eaton-Cardone the COO at Chargebacks911.
She was interviewed by Ryan McEndarfer on the PaymentsJournal Podcast.
On this episode, Monica talks about the innovation of fraud and what merchants can do about it. In our conversation we cover topics such as:
How fraud costs as a percentage of revenue has changed over the years
What challenges in-house fraud teams face
What advantages loss prevention firms bring to the table
How fraud solutions impact customer satisfaction
What percentage of chargebacks are links to preventable merchant error
What...