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Podcast: Wharton FinTech Podcast
Episode: Transforming Debt Collections with Hanif Joshaghani, Co-Founder & CEO of Symend
Description: In today's episode, Ryan Zauk sits down with Hanif Joshaghani, Co-Founder & CEO of Symend. Symend is a Calgary-based FinTech helping transform the impersonal, outdated, and inefficient problem of debt collections across the world.Â
Symend's digital engagement platform combines behavioral science, AI and machine learning to provide a simple, personalized experience that empowers customers to take desired actions while improving outcomes and collector KPIs. Demand has only increased during COVID, where Symend has helped numerous companies personally engage each customer depending on his or her unique situation.
Hanif shares how his own experiences as a child inspired him to create Symend, h...