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Podcast: TheInquisitor Podcast with Marcus Cauchi
Episode: Will You Please Shut Up Long Enough To Hear What Your Customers & Employees Are Telling You?
Description: "I've never listened my way out of a sale. I've talked my way out of plenty", I explained to #IanMarsh. Ian teaches people how to listen. I mean, really listen. Not wait for gap in the conversation so you can fill it with the sound of your own voice kind of listening (you know, the way you do it now), but the kind of listening that allows you to make others feel felt, feel heard, feel understood.
Personally, I believe listening should be part of every school's core curriculum.
Listening is a whole body experience...