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Podcast: Fringe Legal
Episode: S2.E4 Nina Gratrick on Technology Transformation and Evolution of IT Service Delivery
Description: Nina Gratrick is the Head of IT Services at the global law firm of Watson Farley & Williams.Nina Gratrick An experienced Service Delivery Manager with a demonstrated history of working in the legal industry at a global level. She's a skilled resource manager capable of crossing the divide between technology and people; facilitating engagement at all levels. A coach, a mentor, an agent for change within organisations, supporting people, process and technology transformation to reshape the vision of IT services and support.We talk about how the evolution of IT service delivery, and how by...