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Podcast: The CU2.0 Podcast
Episode: CU2.0 Podcast Episode 110 The Omnichannel Voyage, Part 1 with Vince Bezemer of Backbase
Description: Send us Fan Mail For how many years have you heard about omnichannel banking - and you also know not many institution have done this more than pay lip service to an idea of the digital first financial institution.About 90% of financial institutions in the US in fact fall very short of really getting omnichannel, says Vince Bezemer, head of strategy at Backbase, a digital platform provider with the tagline "Become the Bank that People Love."That means about 10% of US FIs are in fact digital first and of course that includes many o...