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Podcast: PRODUCTEA with Leah, Growth & Senior Leadership
Episode: 90: Harini Gokul - How to keep things "simple" at scale
Description: The evolution of sales models, the critical role of customer success in driving revenue, and the responsibilities of C-level executives in fostering cross-functional collaboration with Harini Gokul, CCO @ Entrust, from a first principle perspective.The challenges of implementing product-led sales strategies and the importance of simplifying metrics for effective decision-making. Why traditional customer metrics don’t work that well anymore and why it’s all about two things in business, no matter the scale:Securing and growing customers.TakeawaysC-level roles require a focus on company-wide outcomes, not just departmental inte...