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Podcast: The Remarkable Leadership Podcast
Episode: Helping People Change with Melvin Smith
Description: If you lead a department, a team, or a person (or family), you have probably had a coaching moment. Kevin is joined by Melvin Smith, co-author of Helping People Change: Coaching with Compassion for Lifelong Learning and Growth. Often, we coach to fix something or fill a learning gap. When we coach for compliance, however, we trigger a physiological response that leads to defensiveness and our feedback works against us. Melvin believes we need to start with the person and find out what they want to do/be. We want to trigger a positive physiological response, which opens people...