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Podcast: Busting the omnichannel - enterprise hacks and chats
Episode: Reaching the informed B2B buyer, recap 5 - the great context and AI debate
Description: In part five of my informal audiobook reading of Reaching the B2B Informed Buyer, we get into my favorite content strategy debates, including: AI for context, content experiences and entertainment value, and AI versus opt-in communities. The goal, however, isn't just to flesh out the debate but to advance the conversation, so we can get the most out of the right content and better serve our audiences. Hopefully as we do that, buyer trust and momentum is achieved.