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Podcast: The Strategy Skills Podcast: Strategy | Leadership | Critical Thinking | Problem-Solving
Episode: 520: A Harvard Expert's Guide to Mastering Conversations
Description: Welcome to Strategy Skills episode 520, an interview with the author of TALK: The Science of Conversation and the Art of Being Ourselves, Alison Wood Brooks. Â In this episode, Alison shares how her experiences at Harvard shaped her understanding of one of the most critical skills for anyone in any industry: conversation. She introduces the concept of the "topic pyramid", which includes small talk, tailored talk, and deep talk, and shares strategies for handling difficult conversations, such as using acknowledgment, affirmation, and hedging language. Alison shows why conversing more effectively can make a big difference in t...