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Podcast: Microsoft Innovation Podcast
Episode: BJ Biernatowski's Dynamic Path: Bridging Past Experiences with Future Innovations
Description: FULL SHOW NOTES https://www.microsoftinnovationpodcast.com/648  Join us as BJ Biernatowski shares his extensive experience in business process management and automation, focusing on Nordstrom’s journey toward increased efficiency and value creation through technology. Key insights include the evolution of Nordstrom's automation strategy, the importance of aligning with business objectives for effective ROI measurements, and the transformative role of AI in the future of process management. This episode promises a blend of personal passion and professional mastery, offering listeners a fresh perspective on driving transformation through innovative process improvement.  TAKEAWAYS• BJ's background and jour...