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Podcast: Let's Talk Loyalty
Episode: #131: Luxury Shopping Centre Loyalty Launch - Galerija Belgrade (Serbia)
Description: This episode is sponsored by Points, a Plusgrade company. Read more about their Exchange solution as a growth channel for loyalty programs here.Shopping Centres need loyal customers now more than ever, but shopping mall loyalty programs are notoriously difficult to create successfully.Balancing the diverse needs of merchants, mall operators and shoppers requires a delicate balance of strategic insight and operational experience, so I was delighted with the opportunity to interviews today's guests who have successfully created and launched a program in a brand new luxury mall and fine dining destination in...