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Podcast: IT Visionaries
Episode: Good vs Bad: How to Develop a Bot that Works For You Not Against You
Description: Every company has a breaking point. A moment when an organization realizes it is overwhelmed by an avalanche of inbound calls and emails that bombard personnel with the same rudimentary questions over -and over again. It’s a vexing problem that resembles a scene from Groundhog Day, where team members feel as if they are constantly reliving the same day. But what if there was an easy data-powered solution to this problem? David Karandish is the CEO of Capacity, a company on a mission to solve those pain points through the power of A.I. On this episode of IT...