Want to create an interactive transcript for this episode?
Podcast: INspired INsider Podcast
Episode: The Role of Culture in Real-time Payment Dispute Resolution the Smart Way with John Munro, CEO of Chargeback
Description: John Munro is the CEO of Chargeback, a Utah-based industry-leading software company that helps merchants automate dispute management. This technology-driven solution leverages APIs, plugins, and other integrations to maximize the recovery of revenue lost to customer disputes and fraud. They have a real-time dispute management platform built to empower internal teams with expert knowledge and robust automation. Chargeback has helped companies like Levi's, Dick's Sporting Goods, Fanduel, and many more stop disputes before they can happen. In this episode… Preventing friendly fraud in credit card payment processing is a much bigger problem than an...