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Podcast: The Produce Retail Podcast
Episode: Merchandiser/broker/consultant Scott Horner on labor and customer service — State of the Produce Manager Series
Description: We're delighted to have as our guest on this episode Scott Horner, owner of EMP, Everything Matters Produce. Scotty has a long history in produce retail, starting with about 20 years as a produce manager for Ahold, Shaw’s, Big Y, and Tri Town Foods. Since then he’s been a merchandiser, supervisor, specialist and broker for fresh foods, and he started his business in 2021. He also shares his knowledge on LinkedIn through merchandising photos and informational videos. The focus of one such video was labor — a topic that The Produce Retail Podcast host Ashley Nickle just explored at length in the...