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Podcast: The Freight Coach Podcast
Episode: 1128. #TFCP - Is Logistics Technology At A Crossroads?!
Description: Want to hear more in-depth analysis about AI’s growing role and its implications in the logistics industry? Tune in with our guest, Eric Johnson! Eric explains the effects of AI on customer service and communication, its costs and necessity for businesses, its future trajectory and transformative impact across various sectors, and human impact in the evolving job market!  About Eric Johnson Eric Johnson is the Journal of Commerce's Senior Editor, Technology, where he leads coverage and analysis of technology’s impact on global logistics and trade. Johnson regularly reports on how s...