Want to create an interactive transcript for this episode?
Podcast: Investor Connect Podcast
Episode: Startup Funding Espresso – How To Handle Toxic Customers
Description: How To Handle Toxic Customers Hello, this is Hall T. Martin with the Startup Funding Espresso -- your daily shot of startup funding and investing. Toxic customers can ruin employee morale and distract them from their work. Here are some steps to handle a toxic customer: Remind the customer of the company’s policies and what the engagement entails. It’s sometimes the case that the customer thinks the company is supposed to do more than what was agreed. Set the rules of working together so the boundaries are clear. It’s often the case that the customer gets caught up in...