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Podcast: Under the Influence with Martin Harvey
Episode: Episode 10 – Phenomenal Retention with Dr Vismai Schonfelder
Description: A true patient-centred model of care is one where the most important consideration is the patient's needs. In chiropractic, this means giving people choices in how they participate in chiropractic. Retention then (how long people stay with you) is arguably the best measure of how well you meet their needs when they come to you as well as how well you are able to connect them to a bigger picture of health.
Dr. Vismai Schonfeleder is one of the masters at creating approaches that create phenomenal retention in a patient-centred, ethical way. In this episode, Martin and...