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Podcast: Decoder with Nilay Patel
Episode: USDS head Mina Hsiang wants Big Tech’s best minds to help fix the government
Description: The US Digital Service has a fascinating structure: it comprises nearly 250 people, all of whom serve two-year stints developing apps, improving websites, and streamlining government services. You could call USDS the product and design consultancy for the rest of the government.The Obama administration launched the USDS in 2014, after the disastrous rollout of healthcare.gov and the tech sprint that saved it. USDS administrator Mina Hsiang explains to Decoder how it all works, and what she hopes it can do next.Links: Here’s Why Healthcare.gov Bro...