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Podcast: HBR On Strategy
Episode: Using New Tech to Compete in an Old Industry
Description: The insurance industry is centuries old and has historically been dominated by a few large incumbents. But the industry is experiencing disruption from smaller tech-driven companies—known as insurtechs—that are changing how insurance is bought and sold.
In this episode, Harvard Business School professor Lauren Cohen explores how insurtech firm Hippo is challenging traditional insurance models. He explains how Hippo is eliminating the need for insurance agents and using AI to lower prices. And he breaks down Hippo’s unique approach to targeting customers who live in riskier markets and are comfortable with digital platforms.
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